Social Media Community Manager (Independent Contractor) Job at TruePoint Communications, Remote

M0Y4TjdEaU9GR3E5SFAyRWdXYkQ5YU5sWGc9PQ==
  • TruePoint Communications
  • Remote

Job Description

Our product is our people, and we're committed to propelling them forward! Are you the next great TruePointer to join our team? Do you enjoy working in a fast-paced environment where you're doing valuable work and discovering something new every day—even if you have a tenured career?  You're a TruePointer if you're nimble and can hustle - our clients and our team move quickly!   

You'll join an award-winning team. We're a proud four-time Top 100 PR agency in the U.S. and a seven-time Inc. 5000 fastest-growing company.    

We have an Independent Contractor opportunity with non-traditional work hours, including daytime, nights, weekends, and holidays. It is remote.

This role requires prior community management experience (no exceptions). You should be comfortable using enterprise-wide social media monitoring platforms, writing and engaging on posts, and conducting flawless (accurate, timely, and concise) reporting. Please be witty and creative with a thorough understanding of social media trends!

As a community manager, you'll monitor our social media mission control, identify and flag trends, and report on spikes in aggregate social conversation about clients and competitors. You'll engage in positive news and share relevant information/content/links. You'll also respond to customer inquiries on various channels, including working with clients' online Customer Care teams.

This is a part-time position with non-traditional work hours, and you will be able to work remotely. You will be accountable for flawless (accurate, grammatically correct, in client brand tone and voice, and timely) execution. Your attention to detail is imperative. Any considered applicants must have an error-free resume and communications. Proof your emails before hitting send!

Responsibilities:

  • Conduct community management, identify trends, and engage with the brand audience.
  • Identify, flag, and engage on trending topics and reputational issues. Document and monitor additional activity as requested.
  • Create error-free messaging and real-time content to support clients' social media goals.
  • Engage with customers, influencers, and brand audiences on products, services, news, campaigns, and events.
  • Work with enterprise publishing and listening tools.

Qualifications:

  • Must have a minimum of 3+ years of professional experience with social media community management and/or social listening for a major brand.
  • Possess excellent social media skills.
  • Experience utilizing customer experience platforms.  Having Sprinklr experience is a significant plus.
  • Have a genuine interest in developing expertise in social media channels, including Facebook, Twitter, LinkedIn, Instagram, Twitch, TikTok, and others.
  • Possess excellent interpersonal skills, including interacting professionally with client executives and teams.
  • Have excellent communication and presentation skills, both written and verbal.
  • Have strong critical thinking and analytic skills.
  • Be detail-oriented, organized, caring, innovative, proactive, and data-driven.
  • Be a team player and a collaborative problem-solver.
  • Bilingual English/Spanish ability is a plus.

TruePoint Communications is committed to a diverse and inclusive workplace. Additionally, we provide equal employment opportunities to all and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

All offers of employment are conditioned upon the candidate's legal authorization to work in the United States. Candidates will be subject to a background screening as part of the application process. 

Job Tags

Remote job, Contract work, Part time, For contractors, Local area, Night shift,

Similar Jobs

Chris 180

Life Coach Job at Chris 180

 ...and support to young people in determining the course of their life course and to plan goals regarding education, vocation, living situation...  ...Office schedule based on department needsSchedule:~Life Coaches work an average of 80 hours bi-weekly as is required to be on... 

American Income Life

Business Development Representative - Entry Level (Remote) Job at American Income Life

 ...looking to take your career to the next level, we provide unmatched incentivestravel...  ...community wellness, we have adjusted our business operations. All interviews will be conducted...  .... American Income Life is an international Company protecting working families in the... 

zTrip FTC

Non-Emergency Medical Driver Job at zTrip FTC

 ...chance to make a real difference? Join zTrip , a trusted name in transportation services across the country, as a Non-Emergency Medical Driver . Its a unique opportunity to enjoy freedom on the road while helping others in your community access the care they need.... 

Cosha Staffing & Consulting

Test Engineer need Contract to Direct Job at Cosha Staffing & Consulting

 ...Test Engineer needed contract to direct- Sterling Heights, MI A Test Engineer designs, develops, and executes tests to ensure product quality, functionality, and reliability, identifying and reporting defects to improve designs and meet quality standards. Key responsibilities... 

Vitaly Health

Locum Tenens - OB/GYN Physician Job at Vitaly Health

 ...Job Title: Locum Tenens - OB/GYN Physician Location: Arizona State Position Overview: Our team at Vitaly Health is looking for a OB/GYN Physician to join our Medical Center on an ongoing Locum Tenens basis, with a start date of August 2025. The role involves...